What can you accomplish with just 10 seconds of light?
Support
If you need support for Candleman, please leave a comment here or email us.
4 Replies to “Support”
Love Candleman on IOS and sooo happy you were able to re-publish the game. I bought the game when it originally came out and I bought the newly published one as well to support the devs. One thing I have a comment on is that the game appears to support iCloud sync (which is great!), but there’s no app icon for Candleman under iCloud settings for some reason. Wonder if this can be fixed so it can show up so we can turn it on/off for specific devices?
Candleman used a basic version of iCloud service called “key-value storage”. As we know, there are no iCloud settings for it. Only the more advanced iCloud service called “Cloud Kit” will display app icon in iCloud settings.
However, we may include an iCloud switch in the game so you can disable this feature in some devices. We’ve made a feature request in our dev backlog and will consider implementing it in future updates.
Thanks for your advice, hope you have a good holiday!
Hi, if you’ve purchased this game accidentally in App Store, you could request a refund following the instructions in this page: https://support.apple.com/en-us/HT204084
Love Candleman on IOS and sooo happy you were able to re-publish the game. I bought the game when it originally came out and I bought the newly published one as well to support the devs. One thing I have a comment on is that the game appears to support iCloud sync (which is great!), but there’s no app icon for Candleman under iCloud settings for some reason. Wonder if this can be fixed so it can show up so we can turn it on/off for specific devices?
Hi, Grey. Thanks for your support for Candleman!
Candleman used a basic version of iCloud service called “key-value storage”. As we know, there are no iCloud settings for it. Only the more advanced iCloud service called “Cloud Kit” will display app icon in iCloud settings.
However, we may include an iCloud switch in the game so you can disable this feature in some devices. We’ve made a feature request in our dev backlog and will consider implementing it in future updates.
Thanks for your advice, hope you have a good holiday!
Candleman Games
I didn’t mean to purchase this app can you please cancel and refund my purchase?
Hi, if you’ve purchased this game accidentally in App Store, you could request a refund following the instructions in this page: https://support.apple.com/en-us/HT204084